Last Thursday, I left on a trip to Disney World. At some point while I was over Georgia, Gowalla released version 4.0 of their app. I was excited to download it and give it a try when I checked in at Disney World, especially since Disney is one of the launch partners and has a ton of custom stamps for their different rides and attractions.
What I found was an app that tried to do something new and interesting, but completely missed the mark. Gowalla’s new “stories” aren’t stories at all. They’re small parts of stories. My “story” at Space Mountain, you see, isn’t a story in itself; it’s one tiny part of the much larger story of my trip to Disney World.
That’s the story I want to share with my friends and family. I want them to see all the places I went within Disney World. All the rides I rode. All the pictures I took. All the comments and stories to be told about the crazy things my kids said and did. That’s the story. Everything else is just a checkin.
The “stories” you tell with Gowalla 4.0 have no context in the bigger picture. There should be a way to add not only comments and photos, but a way to add places to make the entire story more relevant and understandable to someone who’s viewing it.
For someone like me without a lot of friends using the app, the new stories in their current incarnation are of little use. The idea is to share your stories with your friends and let them comment, add photos, etc, but if you don’t have Gowalla friends involved in a story, it gets pretty lonely pretty quickly. Without the gaming elements and virtual items, there’s little to keep solo users like myself interested in the app.
Gowalla’s new guides are nice (at least on the mobile platform), but they seem to be little more than a list of popular places in the area until you dig a little further. There’s no indication in the guide itself of why you should be interested in a place other than the number of “loves” it’s received. That information is hidden until you dig in to the spot itself and see the highlights that have been left there. At the very least, the guide needs some indication of what kinds of highlights have been left at a location before you click through.
Guides on the website leave a lot to be desired. Visiting the Magic Kingdom guide, for example, shows what’s happening at 15 different places. Only eight of them are actually in the Magic Kingdom, though; the others are spread around the Walt Disney World property.
I’m giving Gowalla a pass (for now) on the bugginess of the app and trust that they’ll work out the kinks over the next few weeks. Foursquare users will want to know, though, that they’ve said fixing the broken foursquare connection is one of their top priorities (that’s if you can find the foursquare connection in the first place; it took me six days to realize you had to comment on a story to send it to foursquare).
Overall, I’m disappointed in the new updates to Gowalla. It doesn’t feel like they’ve really added anything new to the location space, they’ve just rearranged the deck chairs, so to speak. The “stories” are little more than checkins as far as I’m concerned and the guides are nice, but have a long way to go to become really useful.
What do you think of the new Gowalla? A their “stories” stories or just glorified checkins?
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#1 by Marcelo Romera on September 29, 2011 - 8:48 am
I think they lost the oportunity to get more users and maintain the actual ones. After the app upgrade, I first saw and understand how it works and it makes useless to me, so my second step was uninstall the app.
#2 by sam on September 29, 2011 - 9:21 am
I’m very confuse with the new gowalla.. I don’t event know if I’ve already checked in to a venue or not. And tell u the truth I need a few minutes just to realize how to check into a venue everytime I open the app. Weird upgrade if I can say. Wrong move. I wish there’s a way to go back to the old gowalla app.
#3 by Sam Edwards on September 29, 2011 - 9:50 am
I gave up Gowalla at the beginning of this year and even uninstalled it. Is there anything that was built on the Gowalla API other than Wallabee? http://bendodson.com/projects/wallabee/ Ben even gave up that project for various reasons a while back.
I think the ideal thing to be able to choose the 1st checkin and the last checkin of a trip and then create a “story” of everything that happened in between. Who’s going to make that foursquare app?
#4 by Michael Bauser on September 29, 2011 - 10:52 am
Gowalla seems to get less sensible as they evolve their product. They’re trying to convince users that people don’t want the quick “I’m here” check-in, when Foursquare pretty much proves that people love the quick “I’m here” check-in. And then, they don’t even implement the “story check-in” very well!
(You can tell a better “story” with a Facebook photo album, which leads me to another thought. Gowalla releasing their “story” apps the same day Facebook redefines itself as “the story of your life” is pathetically bad PR timing. Absolutely nobody at Gowalla has ever had a clue about public relations or marketing. Half of Foursquare’s early success was out-marketing Gowalla.)
Honestly, this redesign feels a little like Gowalla setting itself as an acquisition target. Their last hope for the company may be selling themselves (to a travel company, maybe) that needs a travel-guide/photo-sharing app.
#5 by Lappen on September 29, 2011 - 1:47 pm
I think the review(s) in the appstore/market says it all… This is a fail in my book and apparently in many other users also…
#6 by Ryan on September 29, 2011 - 8:25 pm
I’ve been a Gowalla devotee since the very beginning, but the new “Gowalla 4.0″ is such a convoluted mess that I intend on deleting my account. They’ve removed items… they’ve removed check-ins… I have very little incentive to use their app from now on.
#7 by Carlos Pacheco on October 7, 2011 - 12:41 pm
Before the relaunch I had become a Gowalla devotee and had basically stopped doing direct foursquare check-ins. One of the main features I really loved about Gowalla was the comments feature that let you place comments in places and direct them to specific friends in Gowalla who would check in. This was lost with the new Gowalla and the way the service has evolved is not what I would have hoped for, I did my best to get into it but I soon realized that Gowalla has become more of a “special events” type of location base social network… I’m not going to bother checking into my daily boring activities with Gowalla, only special occasions like trips or events. Gowalla has limited the amount of times I feel I want to check in with them. Something I don’t feel with Foursquare. I afraid this was the wrong path to take. Gowalla has basically become PATH!