UPDATE (9:21 am): Gowalla CTO Scott Raymond commented below to say that venue matching (inexplicably) wasn’t turned on at launch this morning, but is on now. I’m still having the same problems with venue matching, however.
Gowalla this morning released version 3.0 of their app in the iPhone app store. It came with one big surprise: integration with foursquare. Now when you check in using Gowalla you have the option to also push your checkin to foursquare, as well as Facebook Places, Twitter and Tumblr. You can also view your friends’ checkins whether they were made through Gowalla, foursquare or Facebook. The integration, while a bold move on Gowalla’s part, is executed poorly, especially compared with other apps that have already gone down this route.
Of the two rivals, Gowalla has always been known as the more beautiful service, while foursquare has played heavily on the gaming aspects — and their much larger user base. Gowalla has made a bold move by integrating with their larger rival. Gowalla CEO Josh Williams told TechCrunch that they went this route because they’ve found that many users loved the design of Gowalla but most of their friends were using foursquare or Facebook Places to check in. This move gives Gowalla uses the best of both worlds — the beauty of Gowalla with the ubiquity of foursquare and Facebook.
Unfortunately, the foursquare integration is handled poorly. Williams told TechCrunch they’ve already done much of the heavy lifting to match up venues between the services, but in testing, that’s clearly not the case. In all three of my test checkins the venues were not properly tied together despite the venue names matching exactly. Other services, like FootFeed and TriOut that have already added foursquare integration allow you to match the venues yourself if they don’t find a match, but there’s no way to do this with Gowalla. You’re simply left with location-less checkins on foursquare with no notice from Gowalla. Without being tied to a venue, you won’t be eligible for badges, mayorships or points and your friends won’t be able to tell which Starbucks you’ve checked in to, only that you’ve checked in at a Starbucks.
This integration has been accomplished solely through foursquare’s API, with no help from foursquare. Mashable’s Ben Parr speculates that foursquare could react by blocking Gowalla from the API, but that’s unlikely to happen. They’ve repeatedly encouraged other developers — even rivals — to integrate with their place database. In the end, more checkins, no matter the source, help foursquare as they work to build the data behind business analytics and recommendation engines for their users. Crowley has already reached out to Williams on Twitter about the venue matching issue, asking “how can we help?”
Gowalla’s v3 update adds a few other nice features, including the ability to leave notes at specific venues for friends when they check in. You could, for instance, leave a reminder or a love note for someone that they’ll only receive when they check in at that venue. The update also adds a new UI, with checkins brought to the forefront and streamlined to a two click process for most venues. Gowalla searches nearby venues to find the one you’re most likely visiting and presents it for a quick checkin.
Interestingly, the update also seems to loosen Gowalla’s distance requirements for checking in to a venue. Previously you’d need to be in very close proximity to the spot’s pin in order to check in, which often resulted in frustration if your GPS didn’t find your location perfectly. In my testing today, however, I was able to check in to venues several miles away with no problems. Gowalla supporters have touted Gowalla’s strictness as an advantage over foursquare, which they feel is overrun with cheaters who check in to nearby venues from their couch. It will be interesting to see how the Gowalla user-base reacts to this foursquareifcation of their service.
In the end, Gowalla’s integration with foursquare is a good move to keep people using their app instead of switching to foursquare. It could also result in some new users who are drawn by the looks, but don’t want to leave their friends on foursquare and Facebook. The integration will need to be better, though, to keep those users coming back and using the app. Location-less checkins simply won’t cut it.
The update is available in the iPhone app store today.
What do you think of Gowalla’s move to integrate with foursquare? Have you had any luck getting venue’s to match up?
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#1 by Matt on December 2, 2010 - 8:34 am
Dennis C has been playing with it this morning and has asked Josh W (via Twitter) how foursquare can help with the integration. I’ve just had a play and completely agree with your points about venue matching as been using footfeed the last couple of weeks without any such problems.
#2 by Daniel M. Perez on December 2, 2010 - 8:41 am
I find this very interesting. I was ready to delete Gowalla and it’s earned a new lease now. I’ve still to test it, though. In theory I see the potential. To me, the money quote in the Mashable article is the new mission statement for Gowalla in being a “socially-curated guidebook.” If they concentrate on that, they’ll have their niche different from Foursquare and, frankly, a reason to still be around.
They do need to fix the matching venue thing ASAP, though.
#3 by Chris Thompson on December 2, 2010 - 8:45 am
“Socially-curated guidebook” is almost squarely where foursquare is aiming as well. They’ve repeatedly said they’re not a deals platform but about helping you to explore your city. It will be interesting to see what happens when these two collide.
#4 by Daniel M. Perez on December 2, 2010 - 9:02 am
Read this post for more info on the whole “guidebook” thing. I think Gary explains it incredibly well.
http://everything-everywhere.com/2010/07/12/gowalla-vs-foursquare-as-tools-for-travel/
#5 by Daniel M. Perez on December 2, 2010 - 10:19 am
Continuing on the guidebook thing:
It’s interesting to me that that’s how you view Foursquare’s direction. To me “guidebook” has a very specific connotation, that of travel, and the fact that Gowalla has, from the beginning, appropriated those terms for their service (the Passport being the most obvious), is why I marvel that, only now, do they seem to be embracing the notion and running with it (all this, of course, as seen from the user’s side).
I don’t see 4sq as a guidebook, not in the way I describe above. It is a guide, yes, but more to my local jungle, to my friends’ lives. It is an incentive to explore around me, but not necessarily to go beyond (unless I happen to go somewhere else). A Guidebook, in the travel sense, is an invitation to go elsewhere.
I’d love to see Gowalla take full ownership of the Guidebook concept, bring that Passport right front and center, and squeeze the allegory to its fullest. I want Stamps that serve as virtual visas, Pins that don’t clutter my backpack, directories that tell me where to sleep, eat, drink, marvel. I want to be able to open my Passport and show my travels the same way I do with my actual passport. If Gowalla does that, it will have found the niche that will keep it in my regular use.
I love what Foursquare is doing: exploiting my locality to make me hyperaware of what is around me. Yes, I learn about what happens in other places, but 4sq, to me, is about the Local, and that’s what I want it to continue improving.
#6 by Ching Yu on December 2, 2010 - 8:57 am
Nowhere near as good as FootFeed when it comes to venue matching.
#7 by Scott Raymond (Gowalla) on December 2, 2010 - 8:57 am
Hey, I’m the CTO of Gowalla. When the app hit the store this morning we didn’t have spot/venue matching enabled on the server side, but it has been turned on now. You’ll still find that not 100% of spots are matched to Foursquare/Facebook places, but we’re closing the gap pretty fast, and manual correction tools will be available soon.
#8 by Chris Thompson on December 2, 2010 - 9:20 am
Thanks for the response, Scott. I just tried another test and went 0-3 once again on matching.
#9 by Jason on December 2, 2010 - 10:00 am
I tried it and it wanted to put me at a diner about a mile away. Pass…
#10 by ItsWilder on December 2, 2010 - 10:53 am
My 2 cents:
I love the new UX and tools Gowalla has provided (Foursquare, Tumblr, better pics integration, etc) and I’m sure the bugs will get worked out in the coming weeks. This is a very smart business decision.
But what I’m definitely not a big fan of is the new UI design – too much brown. I loved the design and bright colors of v2.x. It was the reason I kept coming back to Gowalla over Foursquare. Now, it has a very generic and bland quality.
Thanks for the new tools and UX, but I’d like them wrapped up in the 2.x design please.
#11 by ack154 on December 2, 2010 - 2:34 pm
Still zero interest in using GW.
#12 by Lahatiel on December 2, 2010 - 8:20 pm
No good for me yet as I’m on Android, but Gowalla has tweeted that they’re working on the 3.0 update for Android. I’m extremely excited about checking it out, as an avid user of both services for every check-in (to the point of making both SU3 on 4SQ and Street Team Elite on Gowalla). Plus, I get to hold out some hope that some of these early bugs will be ironed out but the time I get to try it.
One side note, though: while Gowalla was originally much stricter with their allowed radius, and seeing the “couple miles” now does surprise me, Gowalla had already opened up check-ins to within one full kilometer from the edge of any spot’s category-based radius quite some time ago.
#13 by hello_emily on December 3, 2010 - 8:35 pm
*venues
#14 by Ricci Chan on December 4, 2010 - 10:56 am
Loving the integration but can’t seem to log into foursquare via gowalla. Seems like they need to iron out some more bugs.
#15 by Adam on December 5, 2010 - 7:12 pm
I have to admit that I’m disappointed that an Android update wasn’t issued concurrently. I realize that — at least today — the iPhone userbase is a bit bigger, but the company that embraces Android users as first-class citizens is gonna win a lot of goodwill…
Disclaimer: I work for Google, but am not on the Android team.
#16 by Steven Weathers on December 20, 2010 - 3:10 pm
Recently I started using Gowalla and Foursquare for Android and was happy to hear that Gowalla was embracing Foursquare. Sadly I have to wait for Gowalla to update the android app with integration for Foursquare.